PT KliknKlin Digital Nusantara (KliknKlin) is a digital company based in Indonesia. Formed by young entrepreneurs and professionals, we thrive to bring a new way of doing laundry business by creating a marketplace and on demand service. Powered by cutting edge technology.
1. Oversee customer support processes and organize them to enhance customer satisfaction.
2. Improve operational systems, processes and best practices that guarantee organizational well-being
3. Liaise with superior to make decisions for operational activities and set strategic goals.
4. Revise and/or formulate policies and promote their implementation.
5. Ensure the needs of partners (drivers/laundry partners) are fulfilled through recruiting.
6. Ensure partners to have a proper training (Quality standard) and able to operate an application.
7. Manage relationships/agreements with external partners/vendors.
8. Design and implement business strategies, plans and procedures
9. Plan and monitor the day-to-day running of business to ensure smooth progress.
10. Process improvement for overall operational activities.
11. Ensure that all workings are process in a correct, cost effective and timely manner in alignment with specifications and quality requirements
12. Evaluate overall performance by gathering, analyzing and interpreting data and metrics (supply&demand).
13. Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
1. Experiences in operations 1 - 4 years.
2. Eager to leran new things
3. Have a great responsibilities
Total applicants :3 Job posted 14 days ago Total Views : 186 Unique Views : 178 Today Views : 123