Country : Indonesia
  • Full-time

Sales Officer


We provide electronic payment processing, online and in mobile applications. Enabling e-Commerce merchants of any size to accept a wide range of online payment options, from credit cards to emerging payment types.

We partner with and connect directly to a large network of payment processors and other payment service providers to offer a one-stop solution for our clients – providing simplified electronic payment management. Our payment solutions are enhanced with the most advanced risk management features to address complexities and risk of online transactions. We are a certified PCI DSS Level 1 compliant payment gateway, a licensed operator for e-money and remittance.

Founded in 2007, DOKU has a well-established track record in designing, integrating, and optimizing commerce transaction systems for local and international merchants in various industries.

We strive to lead the innovation of electronic payment solutions in Indonesia. To pioneer the introduction and use of non-cash payments as part of new lifestyle for individuals and businesses across various industries.


  • Present, promote, sell, and negotiate products/service with accurate information (e.g. product feature, pricing, and fee)
  • Responsibility to acquire and on-board new merchants
  • Analyze the territory/market's potential and identify new potential business with new merchants
  • Increase merchants transactions & sales volume, e.g. by doing analysis merchant's needs, do upselling, and suggest upgrades or additional features to meet their requirement
  • Maintain relationship with existing merchants
  • Assist the integration process for partners on-boarding so that the production process is in line with the timeline for immediate LIVE production
  • Assist merchants in any issues/request; Understand the problems and challenges of merchants and identify ways the business could be better address those heads
  • Update merchant database in CRM
  • Handle administrative works related to merchant's data (e.g. craft new sales proposals and contract renewals)
  • Prepare periodic report for sales activities
  • Collaborate with internal team to find solution related to merchants and create merchants satisfaction
  • Be the face of DOKU to the merchants and be their partner of choice


  • Min. Diploma/Bachelor degree in Marketing, Business Management, Economics or Accounting
  • Fluent in English (oral & written)
  • Able to speak in Mandarin
  • Familiar with B2B Sales and Market Analysis
  • Have  min. 2 years working experiences in digital marketing, e-commerce company, or financial technology
  • Perfect understanding of latest digital trend and ability to understand customer behavior and expectations
  • motivated self-starter, agile, and able to work quickly in a constantly evolving competitive landscape
  • Good communication, negotiation, persuasive, and presentation skills

Total applicants :2 Job posted 19 days ago Total Views : 122 Unique Views : 98

Submit Application